Our accredited Psychiatric Liaison teams are based in Derbyshire’s two large general hospitals: Royal Derby Hospital and Chesterfield Royal Hospital.
What do the Liaison teams do?
The two teams provide advice, support and a signposting service to patients over the age of 18, where potential mental health and/or drug and alcohol issues are identified.
Following referral from a health professional in Accident and Emergency (A&E) or a ward within the general hospital, the team will offer a high-quality intervention, assessment and discharge process. This process will cover all aspects of mental health - including drug and alcohol use and self-harming.
Why is this kind of early assessment important?
Research shows that untreated mental health issues can lead to people spending longer in hospital and to poorer physical health. By working with other clinical colleagues, the Liaison teams make sure that patients get the right help, at the right time, in the right place.
The teams also provide an important educational resource to staff throughout the hospital - to raise awareness and understanding of mental health needs and recognising the signs and symptoms.
When are the teams available?
The teams in both hospitals are available 24 hours a day, seven days a week.
How do individuals get referred to the Liaison teams?
Referrals are made through the general hospital by a health professional.
At Royal Derby Hospital, we also provide a psychiatric liaison service for children and young people.
The service is called CAMHS Rapid Involvement, Support and Empowerment - or CAMHS RISE for short.
Learn more on the CAMHS RISE page.
If you would like any more information or support regarding difficulties that you or someone you care for may be experiencing, please have a look at the links provided in the dropdowns below. Here you will find helplines, websites containing information, and names of organisations that you may find useful. We also have some downloadable resources such as leaflets and flyers that provide some information for more specific difficulties.
If you need information on what to do crisis situation, please visit the Trust’s information page on accessing urgent help in a crisis.
NHS 111
When you need medical help fast but it’s not an emergency
Available 24/7 on 111
Derbyshire Mental Health Helpline and Support Service
When you need urgent mental health assistance; this helpline is for all residents of Derbyshire
Available 24/7 on 0800 028 0077
Alzheimer’s Society
Information and support for those with Alzheimer’s and their carers, friends, and family
9am – 5pm weekdays on 01332 208845 or 0333 150 3456
Mind
Information on a wide range of mental health difficulties, therapies and advocacy services. The legal line provides information and advice related to mental health law
9am - 6pm Mon - Fri on 0300 123 3393, or text 86463
Shelter
Charity dedicated to supporting and preventing homelessness. Call the phone number if you have nowhere to sleep or may be homeless soon. Lots of information and free resources available on the website
8am - 8pm on weekdays; 9am - 5pm at weekends on 0808 800 4444
Samaritans
Confidential emotional support for people in distress. There is also a self-help app that is free to download
Available 24/7 on 116 123 or email jo@samaritans.org. If you have a hearing or speech impediment, contact Samaritans on 0330 094 5717.
Rethink
Mental illness support charity that provides details of local groups and services and information. You can find your nearest service or peer support group by entering your postcode on the website
9.30am - 4pm Mon - Fri on 0808 801 0525
HOPELine UK
Support for people under 35 experiencing suicidal thoughts, and for their carers. Can provide advice if you’re concerned about a young person feeling suicidal either by phone, text, or online webchat
9am – midnight every day on 0800 068 41 41 or 07860039967 text or email pat@papyrus-uk.org
Call Derbyshire
Social care number that allows you to talk directly to Derbyshire County Council. It can offer help with support at home, housing, carer’s assessments, personal care assessments, residential support and enablement.
8am – 6pm Mon - Fri; 9.30am - 4pm Saturday, on 01629 533190
Citizens Advice
Offers advice for a range of concerns and difficulties such as budgeting, employment and basic legal advice
9am - 2pm Mon - Fri on 01246 209164 - Chesterfield advice; advice line - 0808 278 7843
National Debtline
Advice on budgeting, settlement offers, bankruptcy, debt management. Free resources on the website, or free to contact via phone or webchat
9am – 8pm Mon – Fri; 9.30am – 1pm Saturday on 0808 808 4000
SHOUT
Shout is a free text messaging service that provides support for anyone experiencing mental health difficulties. Text your message to talk to someone instantly. Resources and information also available on the website
Available 24/7; Text your message to 85258
Calm
Campaign Against Living Miserably is a charity that provides a helpline and online webchat to support men with mental health difficulties
5pm - Midnight every day on 0800585858
ORCHA
Derbyshire County Council has been working in partnership with The Organisation for the Review of Care and Health Apps (ORCHA) to develop a new digital apps library. Healthcare professionals and Derbyshire residents can now search and download from 100s of quality assured health and wellbeing apps. All of the apps on the new library have undergone rigorous checks and have been reviewed against more than 300 criteria including ease of use, clinical/professional assurance, data and privacy.
Derbyshire Recovery Partnership (NHS alcohol and drug services)
Call to explore treatment options if your drug or alcohol use has a negative impact on your physical or mental health, relationships, or other areas of your life
9am - 5pm Mon-Fri; open until 6pm on Tuesday, on 01246 206514
Alcoholics Anonymous National Helpline
A free helpline that provides advice and support. More information can be found on the website, as well as a web chat function to talk to someone online
Available 24/7 on 0800 917 7650
Narcotics Anonymous National Helpline
A free helpline that provides advice and support. More information can be found on the website, as well as a web chat function to talk to someone online
10am – midnight every day on 0300 999 1212
GamCare
Gambling support and counselling; live webchat to speak to an adviser for confidential advice, information and emotional support. A group live text chatroom is also available to speak to others with similar experiences as well as an online message board
Available 24/7 on 0808 802 0133 24/7
Domestic Violence National Helpline
Their helpline can help you find a refuge vacancy for you and your children. Advisers speak many languages so should be able to help you in whichever language you feel most comfortable using. You can send a message using the secure web form or arrange a safe time for them to contact you. A live online chat is available during the week, and helpful information about your rights and options, accessing refuge and other services is available on their website
Available 24/7 on 0808 2000 247; online chat 3pm – 10pm Mon-Fri
Elm Foundation
Freedom from domestic and sexual abuse for men and women. Advice and support available online, or via the helpline/text service
Available 24/7 on 08000 198 668; text 07534 617 252
Relate
Counselling for those experiencing difficulties in their relationships
9am – 5pm Mon - Fri on 01246 231010
SAIL
Sexual abuse and incest line for those over 18. SAIL provides a helpline and online information and advice
Mon 11am – 4pm; Tues 9.30am – 4pm; Weds 10.30am – 7.30pm; Thurs 11am – 6pm; Fri 10.30am – 7.30pm on 0800 028 2678; 01246 559889 for enquiries
SV2
Provides information and support regarding sexual violence. The advice and therapy lines provide accurate information and relevant advice for your specific situation. They also offer counselling and therapy services, and a wide range of alternative methods of support. Resources and information are available on the website
Advice line – 24/7; therapy line – 8am – 4pm Mon - Fri on 01773 746115; select option 1 for advice line and option 2 for therapy line
Cruse
Cruse provides a helpline to offer emotional support for bereavement. It also offers short series of counselling sessions, as well as group sessions and provide useful information on its website
Mon and Fri 9.30am – 5pm; Tues- Thurs 9.30am – 8pm; weekends: 10am – 2pm on 0808 808 1677 – national helpline; 01246 550080 – Chesterfield branch
Survivors of Bereavement by Suicide
Organisation for those who have lost a loved one to suicide. A helpline allows you to talk confidentially to another person who has been bereaved by suicide. They also run local support groups and have more information on their website
9am – 9pm every day on 0300 111 5065
If you would like to talk to someone about receiving help for any mental health difficulties you may be experiencing, you may wish to contact an IAPT (Improving Access to Psychological Therapies) service. You can call these services to talk to someone directly or self-refer by filling out a form online. These NHS services offer assessments and therapies to help you with your mental health difficulties. They can also help to signpost you to other services that may be more relevant for your situation. There are four IAPT services that cover Derbyshire. Allare open 9am - 5pm on weekdays:
Insight Healthcare, 0300 555 5582
Talking Mental Health Derbyshire, 0300 123 0542
Trent PTS, 01332 265659 or 01246 387498
VitaMinds, 0333 0153 496
