Ward routine
Ward staff work these shifts:
- Early: 7am to 2.30pm
- Late: 1.45pm to 9.30pm
- Night: 9pm to 7.30am
- Long day: 7am to 9.30pm.
Staff will be in handover for about half an hour between shifts. This is when the staff going home talk to those who have just arrived. Handovers are at 7am, 2pm and 9pm. These times may change but we will let you know.
Medication times
These are at 8am, 1pm, 6pm and 10pm. We can change the times to suit your needs.
Visitors
We hope visits from your family or carers will help you feel better.
Weekday visiting times are:
- 4pm to 5pm
- 6pm to 8pm
Weekends and bank holidays:
- 2.30pm to 5pm
- 6pm to 8pm.
Please talk to us if your visitors cannot come at these times. We will do our best to help you see them.
Please meet visitors in the family room and dining room. The lounge and bedrooms are for patients only. You may be able to leave the ward to meet your visitors.
You may meet visitors under 18 by appointment in the family room. Under 18s may not visit the wards.
Members of the care team will work with you on a one-to-one basis. They will help you meet the goals in your care plan.
We have a timetable of activities which you can join in.
Each ward at the Derwent Unit has an outdoor gym with training equipment. There is also an indoor gym in the shared therapy suite.
A doctor will need to make sure you are fit and well enough to use the gym. A member of staff will need to be with you while you use the gym equipment.
Every week, there is a meeting of staff and patients. This is a chance to talk about any issues on the ward. Anyone can ask for the minutes of these meetings.
We also have daily meetings to help you plan your day.
Food and drink
We serve the best food and drink to keep you healthy. We serve three main meals a day, with snacks in between. A member of staff will help you choose from a menu each day. We can cater for special diets and for cultural needs. Please speak to a member of your care team.
We will weigh you every week and keep a record. If you need extra help, a dietician or speech and language therapist (SLT) can visit you.
- Breakfast: 8am
- Lunch: 12pm
- Evening meal: 5pm
You may help yourself to cold drinks. If you would like a hot drink, just ask.
There are several places to buy food and drink in Chesterfield Royal Hospital. This is on the same site as the Derwent Unit. You may be able to walk to these with your visitors or a member of staff.
Cafe@TheRoyal
This café is in the main entrance of Chesterfield Royal Hospital. It sells hot and cold meals, drinks, cakes and snacks.
Opening hours:
Daily 8am to 8pm.
Stacked
This food kiosk is in the main entrance of Chesterfield Royal Hospital. It sells salad boxes, sandwiches, pizzas and wraps.
Opening hours:
Weekdays, 10.30am to 2pm.
Costa Coffee
This is in the main entrance of Chesterfield Royal Hospital at the back of Shop@theRoyal. It sells hot drinks and snacks. There is also a Costa Coffee vending machine for quicker service. You can pay with cash or a card.
Opening hours:
Daily, 8am-4pm
The Retreat
This is near the NGS Macmillan Centre at the back of Chesterfield Royal Hospital. It sells hot and cold food such as jacket potatoes and sandwiches. It also sells hot and cold drinks, cakes and snacks.
Shopping
Shop@theRoyal is inside the main entrance of Chesterfield Royal Hospital. It offers:
• cold food and drink
• snacks and treats
• newspapers and magazines
• stationery
• Post Office services.
Opening hours:
Weekdays, 8am to 8pm
Weekends, 9am to 6pm.
Central Co-op
There is a Central Co-op supermarket on Top Road, Calow, just outside the hospital site.
Opening hours:
Daily, 7am to 10pm.
Personal items
You may be able to keep your mobile phone. If so, please keep this with you. There is a charging station in the dining area.
Please do not take photos or videos. This is to keep you and other patients safe.
Don’t have a phone? You can use one on the ward free of charge. Please ask a member of staff.
You will see our staff using mobile phones as part of their work. If you have any questions about this, just ask.
Please bring your own toiletries. These include:
- shower gel
- bubble bath
- shampoo
- shaving kit (we may need to keep this safe for you)
- toothpaste
- denture products
- hairbrush or comb.
Towels are provided in your bedroom.
Please bring clothes which are easy to wash. We have a laundry room which you can use. Please bring washing powder, liquid or capsules. We will store these for you.
We keep a list of clothes you bring so we can keep them safe. Please help by giving your clothes to staff when you arrive.