Who will look after you?
Lots of people will help to take care of you at Bluebell Ward.
Your named nurse and named occupational therapist will talk to you often and help plan your care. Sometimes we say OT instead of occupational therapist.
Your consultant will decide what treatment you need.
Doctors look at your test results and can refer you to a specialist.
A social worker or care co-ordinator will help you plan for home. A care co-ordinator is a community psychiatric nurse. We sometimes say CPN.
Named nurse and named occupational therapist
When you come to Bluebell Ward, you will be given a named nurse and named occupational therapist.
Your named nurse and named occupational therapist are the main people who will look after you.
They will:
- have regular chats with you
- create a care plan with you
- co-ordinate your care while you are here
- make sure the nursing team know about your needs
- update your family or carers about your progress. This will only happen if you agree.
When your named nurse is not there, they will tell you who will step in. You can also speak to any other staff member.
If you want to change your named nurse, just ask. They won’t mind.
Occupational therapists and assistants
An occupational therapist will assess you in the first five days of your stay. This may not be your named occupational therapist. Sometimes we say OT instead of occupational therapist.
The OT will check how you look after yourself. They will check your physical skills. They will test how well can tell us things and understand us. They will check if you can do the things you want to do.
These assessments may be one-to-one or in group sessions.
Before you leave Bluebell Ward, OTs will make sure your home is safe.
Occupational therapy assistants work with OTs to help you.
Consultant for older people psychiatrist
You will have a named consultant in charge of your care. They will diagnose your illness and plan your treatment. The consultant also oversees the ward doctors.
Ward doctors
Ward doctors are here every weekday. They are in charge of your day-to-day care. Nurses talk to the ward doctors about your progress.
Ward doctors review your test results. If needed, they seek advice from the consultant or a different medical specialist. They may refer you to a different clinic or specialist. They will update the consultant on your progress.
The In-Reach and Home Treatment team
This team will help you to get home again.
Social worker and care manager
A social worker and care manager will help you when you leave Bluebell Ward. They can advise you on:
- where you can live
- care packages
- finances
- any benefits you can claim
- voluntary organisations, and more.
After you leave, they will keep in touch with you to review your care. They can arrange for any residential or nursing care if you need it.
Psychologist
Your named consultant may ask the psychologist to help with your care. After talking to you, the psychologist will tell you your treatment options.
Care co-ordinator
A care co-ordinator is usually a community psychiatric nurse. We sometimes say CPN. You may already have a care co-ordinator. If so, they will keep in touch while you are at Bluebell Ward.
If not, we may ask for one if needed. Your care co-ordinator will visit you at Bluebell Ward to find out what you need to get better. They will make sure everyone looking after you knows what is happening.
They will help to plan for you leaving Bluebell Ward to make sure everything runs smoothly. They will also visit you when you go home.
Healthcare Assistants
Healthcare Assistants are sometimes called HCAs. They will help you get washed and dressed if needed.
Domestics
Domestics keep the ward clean.