During your stay with us we want you to feel at ease with your surroundings and as comfortable as possible. We hope the facilities and support provided will help you to relax and aid your recovery.
Keeping in contact
If you don’t have access to a mobile phone, a phone is available for both incoming and outgoing calls. It is located in the
main area of the ward. Please ask a staff on your ward for the number. Most patients can keep their mobile phones on the
ward. We advise that you keep mobiles with you rather than leave them lying around as the Trust cannot be held responsible
for lost or mislaid items.
Phone chargers cannot be kept in your possession and will be removed on admission. Please ask one of the nurses to charge
your phone for you as needed.
Ward team
Please see the staff photo board located on your ward for up-to-date information on the ward team members.
Ward routine
There are some routines you may need to be aware of whilst on the ward which can hopefully help you to feel more settled:
Staff work the following shifts
• Early (07.00 – 14.30)
• Late (14.00 – 21.30)
• Night (21.00 – 07.30)
Sometimes staff may work a Long Day (07.00 – 21.30). Staff will be in “handover” between these shifts – handover involves a verbal discussion to the new oncoming shift staff. These take place for approximately half an hour at 7am, 2pm and 9pm.
On the ward medication times are usually at 8am, 1pm, 6pm and 10pm although these can be amended to suit individuals.
