We want you to keep in contact with your family and friends and as such there are no set times for visiting. However, you and your visitors are responsible for informing the staff of the time and date of their visit.
All visitors must report to the nursing office on their arrival at and departure from the units to sign the visitors' book. Visitors will be expected to leave the premises by 9pm.
We do not encourage visiting during individual and group therapeutic activities as these activities are planned to help your recovery. Please negotiate visiting times with your Keyworkers if it interferes with your recovery and rehabilitation activities.
Please note that the Nurse in charge may cancel visits at their discretion. You will be given a full explanation should this occur. It may also be also necessary at times to supervise a visit, and or restrict the time of visit; again a full explanation will be provided should this occur.
Where visitors are under 18 years of age please inform the staff well in advance as the Trust has specific procedures to follow for children and young people visiting the property.
Café/shop:
We don’t have a café/shop on the wards but there is a restaurant and a coffee shop on the Kingsway Hospital Site at the Ashbourne Centre.
Both offer a wide selection of sandwiches and drinks. Residents may take their visitors to use the facilities located at the Ashbourne Centre.
Cherry Tree Close telephone number
Bungalow four (admin): 01332 623714
Audrey House telephone number
01332 623420
Nursing staff are available 24 hours a day. Due to shift changes, we request that calls are avoided between the hours of: 7am - 7.30am, 2pm - 2.30pm and 9pm - 9.30pm.
