Your Care Co-ordinator, Your Consultant and other Doctors
Care Co-ordinators are usually based outside the hospital. Their job is to coordinate the people involved in your care and make sure you have access to the best services to help you recover.
You probably already have a Care Co-ordinator but if not we will get you one. They’ll start by coming to meet you to find out what you need to get better, and then help to
plan for when you can leave hospital. They will keep an eye on everything that’s happening, and talk to anyone who needs to be involved.
If you already have a Care Co-ordinator, they will keep in touch while you are in hospital, and make sure everything runs smoothly when you leave, including visiting you when you go home.
Your Named Nurse
When admitted to the ward, you should have been given a Named Nurse. They are responsible for:
- co-ordinating your care while you’re on the ward
- discussing your care plans with you
- having regular face to face chats with you, to build up a good relationship
- ensuring the nursing team is aware of any specific needs you have.
If your Named Nurse is not on duty you can speak to any other member of staff. If you want to change your Named Nurse you can ask for a different one – they won’t mind. If you’re not sure who your Named Nurse is there is a board displaying this information at the Nurses’ station.
Your Consultant and other Doctors
You will have a named Consultant in charge of your medical care, but they will have other Doctors to help them, so you may not see your Consultant every time. They will see you regularly, and will talk to you about the support and treatment you need. If you don’t know who your Consultant is, please ask a member of the nursing staff.
