We take the outcomes of the reviews by Monitor and CQC very seriously. We are fully committed to implementing the actions they have set out.
We will incorporate this wider feedback into our governance action plan for delivery. Many of the actions outlined in the governance action plan have already started to develop. The full Board of Directors are wholly committed to promptly act upon all areas highlighted.
As a Trust we are determined to learn and improve. The recommendations from both Monitor and the CQC are valuable in putting the Trust’s processes back on track, so we can effectively support our staff and governors, and deliver even better care to the communities we serve. We are committed to working with our regulators to achieve this.
It is important to note that our service quality, patient feedback and financial stability have all been maintained throughout this difficult period. This is thanks to the dedication and skills of our staff at all levels in the organisation.